I like to think of myself as pretty tech savvy. However, I am increasingly finding that people who set up websites or who write instructions for doing so expect users to know as much about the hardware and software as they do. As I created my new (and first ever) blogging account, I was asked questions about things I had no idea about (such as levels of privacy, etc.). Such sites need to provide explanations about the different choices and their consequences. (I was told, for example, to chose my blog name carefully, since I could never change it! But where does that blog name get used? Why is it so important that I choose it carefully?) I’ve never blogged before, but it doesn’t appear that the designers of the site imagined that such a neophyte could exist.
As I’ve encountered several poorly created sites and services on the Web (and not just at VT), I’ve become concerned about the philosophy apparently held by many tech people: that we users need to adapt to technology rather than having technology designed so it suits the needs of users.
I have no idea whether this post will show up where it’s supposed to (on the NLI site). We shall see.